Terms of service

Welcome to Carrie Amber Intimates! We want you to enjoy our website safely and confidently. These Terms of Service ("Terms") explain the rules for using our website, www.carrieamber.com (the "Website"), and purchasing our products. The terms "we," "us," and "our" refer to Carrie Amber Intimates. Please read carefully. 

By using our Website, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Website. 

SECTION 1 – ACCEPTANCE & ACCESS 

By accessing or using our Website, you confirm that: 

We may update these Terms at any time. Updates are effective on the date specified in the notice. Continuing to use the Website after updates means you accept the changes. You can review the most current version of these Terms at any time on this page. 

SECTION 2 – YOUR ACCOUNT & RESPONSIBILITIES 

You are responsible for: 

You may not transfer, sell, assign, or license your account to any other person. You are entirely responsible for your use of the Website and all activity under your account. 

SECTION 3 – OUR PRODUCTS 

We have made every effort to accurately represent our products on the Website. However, colors or product appearance may differ from how they appear on your screen depending on your device and settings. We do not warrant that the appearance or quality of any products will meet your expectations or match exactly what is depicted on the Website. 

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities available to any person, geographic region, or jurisdiction. 

SECTION 4 – ORDERS 

By placing an order, you are making an offer to purchase. Carrie Amber Intimates reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance and have received and processed your payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. 

If we do not accept, modify, or cancel your order, we will attempt to notify you using the contact information provided at the time of purchase. 

Your purchases are subject to return or exchange solely in accordance with our Returns & Refunds Policy. 

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. 

SECTION 5 – PRICES & PAYMENT 

Prices are listed in USD and are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed, as confirmed in your order confirmation email. Taxes and shipping are added at checkout. 

You represent and warrant that: 

You agree to promptly update your payment and account information as needed so we can complete your transactions. 

SECTION 6 – SHIPPING & DELIVERY 

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once we transfer your order to the carrier, title and risk of loss passes to you. Please refer to our Shipping Policy for full details. 

SECTION 7 – INTELLECTUAL PROPERTY 

All content on the Website — including text, images, videos, designs, graphics, logos, and software — is owned by Carrie Amber Intimates or our licensors and is protected by U.S. and foreign copyright, trademark, and intellectual property laws. 

You may: 

You may not: 

Carrie Amber Intimates's names, logos, product names, designs, and slogans are trademarks of Carrie Amber Intimates or its affiliates. You may not use such marks without our prior written permission. All rights not expressly granted are reserved by Carrie Amber Intimates. 

SECTION 8 – THIRD-PARTY LINKS & SOCIAL MEDIA 

Our Website may contain links to third-party websites or social media features. We are not responsible for the content, availability, or privacy practices of any third-party sites. Use such links at your own risk. 

You may share content using our social media features, but you may not frame, deep-link, or misrepresent the Website, or link to content in a way that is inconsistent with these Terms. 

SECTION 9 – RELATIONSHIP WITH SHOPIFY 

Carrie Amber Intimates is powered by Shopify, which enables us to provide our services to you. However, all sales and purchases are made directly with Carrie Amber Intimates. By using the Website, you acknowledge and agree that Shopify is not responsible for any aspect of any transaction between you and Carrie Amber Intimates, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Carrie Amber Intimates. 

SECTION 10 – PRIVACY POLICY 

All personal information we collect through the Website is subject to our Privacy Policy. Because our Website is hosted by Shopify, Shopify also collects and processes certain personal information about your access to and use of the Website. By using the Website, you acknowledge that you have read and agree to our Privacy Policy. 

SECTION 11 – FEEDBACK & REVIEWS 

If you submit any feedback, reviews, suggestions, or other content ("Feedback"), you grant Carrie Amber Intimates a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including to operate, improve, and promote our products and services. 

You represent and warrant that you own or have all rights necessary to submit your Feedback, and that your Feedback does not violate any third-party rights or these Terms. We are under no obligation to maintain your Feedback in confidence, pay compensation for it, or respond to it. 

SECTION 12 – ERRORS, INACCURACIES & OMISSIONS 

Occasionally there may be information on the Website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct any errors or omissions and to update or cancel orders if any information is inaccurate, at any time without prior notice. 

SECTION 13 – PROHIBITED ACTIVITIES 

You may not use the Website to: 

Any unauthorized activity may result in immediate suspension or termination of access. 

SECTION 14 – AI AGENTS 

This section applies if you use or enable any automated software or AI agent to access or interact with our Website. No agent may access our Website unless it clearly identifies itself in all requests and operates in strict compliance with these Terms. We reserve the right to limit or block agent access by any technical means. Agents may not mimic human behavior, bypass CAPTCHAs, or circumvent any measures we use to control access to the Website. 

SECTION 15 – DISCLAIMER OF WARRANTIES 

The Website, products, and services are provided "as is" and "as available" without any warranties or conditions of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that your use of the Website will be uninterrupted, timely, secure, or error-free. Any reliance you place on information from the Website is strictly at your own risk. 

SECTION 16 – LIMITATION OF LIABILITY 

To the fullest extent permitted by law, Carrie Amber Intimates, its partners, directors, officers, employees, affiliates, agents, contractors, and service providers shall not be liable for any indirect, incidental, punitive, special, or consequential damages of any kind — including lost profits, lost revenue, lost data, or replacement costs — arising from your use of the Website or any products purchased through it, even if we have been advised of the possibility of such damages. 

SECTION 17 – INDEMNIFICATION 

You agree to defend, indemnify, and hold harmless Carrie Amber Intimates, Shopify, and our affiliates, officers, directors, employees, agents, and service providers from any claims, damages, liabilities, or expenses (including reasonable attorneys' fees) arising from your breach of these Terms, your violation of any law or third-party rights, or your use of the Website or purchased products. 

SECTION 18 – TERMINATION 

We may terminate your access to the Website at any time, without notice, at our sole discretion. You will remain liable for all amounts due up to the date of termination. Sections covering Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law will survive any termination. 

SECTION 19 – GOVERNING LAW 

These Terms are governed by the laws of the State of California. Any disputes will be resolved in the federal or state courts located in California, and you consent to the personal jurisdiction of such courts. 

SECTION 20 – MISCELLANEOUS 

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. 

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Carrie Amber Intimates regarding your use of the Website. 

Waiver: Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right. 

Assignment: You may not transfer or assign these Terms or any of your rights without our prior written consent. We may assign these Terms without notice to you. 

Headings: Section headings are for convenience only and do not affect the interpretation of these Terms. 

SECTION 21 – CONTACT US 

Questions about these Terms should be directed to: 

Carrie Amber Intimates 
Email: service@carrieamber.com  
Mailing Address: Carrie Amber Intimates, 9401 Whitmore St, El Monte, CA 91731